The COVID-19 (Coronavirus) outbreak has presented significant and fast-evolving challenges for the homelessness sector.

We welcome the incredible collaborative efforts taken by frontline workers to accommodate people.

We also know that further action must be taken to ensure that individuals can access much needed support and long-term housing, once lockdown measures are eased.

In this context, we would like to know what systemic and practical barriers frontline workers are currently facing, to access accommodation for the people they support. We also want to know how frontline workers can best support individuals experiencing or at risk of homelessness, once lockdown measures are eased.

Thank you in advance for taking the time to complete this survey – the results will be anonymous. If you have any queries or comments, please do not hesitate to contact our Policy and Communications Officer, Marcus Loney-Evans: Marcus.loney-evans@stmartinscharity.org.uk.

At the Frontline Network, we responded to this crisis by creating an Emergency Fund to support the urgent & evolving needs of people experiencing homelessness. During this crisis, over £600k of grants have been successfully awarded, to support frontline workers get people safely into accommodation.
  
The Frontline Network supports frontline workers who work with people experiencing homelessness. We offer access to funding, resources, and a strong frontline worker community. If you haven’t already, find out more about the Frontline Network here.

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* 1. Are you a frontline worker?

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* 2. Where in the United Kingdom do you work?

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* 3. Which of the following best describes the type of service you work in?

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* 4. Which of the following best describes the type of organisation you work for?

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* 5. Have you supported someone into emergency / temporary accommodation to self-isolate during lockdown?

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* 6. If yes, what percentage of the individuals you supported into emergency / temporary accommodation during lockdown have now been offered long-term housing?

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* 7. If yes, what percentage of the individuals you supported into emergency / temporary accommodation during lockdown are now at risk of homelessness?

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* 8. What support do the individuals you work with require, to ensure they do not experience homelessness once lockdown measures are eased?

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* 9. What are the challenges you have found to supporting someone remotely?

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* 10. Do you have any best practice examples of how to support someone remotely?

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* 11. Are you currently working remotely?

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* 12. Has your organisation's face-to-face service closed during lockdown?

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* 13. If yes, do you know when your organisation’s face-to-face service will recommence?

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* 14. If yes, please provide the provisional date:

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* 15. How will your frontline worker role change after lockdown is eased?

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* 16. Has the organisation for whom you work been contacted by the local authority, to discuss their post-lockdown exit strategy?

Frontline Worker Personal Budgets

Our definition of a 'personal budget' is: A flexible pot of money used to give individuals experiencing homelessness better access to accommodation, support, and relief of basic needs in a person-centred approach that encourages choice and control.

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* 17. Considering the above, do you have access to a Personal Budget?

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* 18. If yes, please explain how this budget impacts your work as a frontline worker:

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* 19. If no, please explain how you a Personal Budget would impact your work as a frontline worker:

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* 20. How would access to a Personal Budget impact your ability to prevent homelessness?

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* 21. Other Comments:

Thank you for taking the time to complete the survey, we look forward to reporting back on the results and what we will be doing as a result of them. If you haven’t already, find out more about the Frontline Network here.
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