If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below.

Please keep in mind that we are an independent, nonprofit watchdog organization and we cannot help you with day-to-day mail delivery and customer service issues. If you’re a customer that needs to file a complaint, the USPS has information that can help direct you to the proper place. 

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* 1. I am...

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* 2. The Basics:

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* 3. What is your USPS title/job?

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* 4. If remaining anonymous:

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* 5. Preferred Contact Method

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* 6. What kind of tip is this?

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* 7. Please provide a brief description of what you’ve witnessed. What are the facts? What caused the problem? What are the results of the problem? Please be as specific as possible.

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* 8. If you have any evidence or supporting documentation, you can upload files here:

PDF, DOC, DOCX, PNG, JPG, JPEG, GIF file types only.
Choose File

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* 9. Do you want POGO to follow up with you about other ways to securely transfer potentially sensitive files?

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