ROCCO CPaaS Messaging Vendor Benchmark - Enterprise Edition Survey

Welcome to the ROCCO Research Survey on CPaaS Messaging Vendor Benchmarking - Enterprise Edition

In this survey, we seek the opinions from Enterprises on CPaaS providers and the solutions they offer for reaching their customers. An Enterprise is any organisation (e.g. Airlines, Retail, Banks, Public organisations, Authorities etc) that is not a Mobile Operator that uses a CPaaS solution to communicate to their customers.

Please note that mandatory questions are marked with an asterisk. Respondents shall receive a free Executive Summary Report of the findings of ROCCO across the aggregated opinions of all Enterprises who take part.

You can participate in this survey until May 24th 2026.

1.Please provide us with your contact information so that ROCCO may send you the Executive Summary Report when the research has been concluded. This survey is fully confidential. ROCCO is a GDPR compliant company and will never expose any personal details about you or your company.(Required.)

Name

Company

Country

Email Address

3.Which of the following best describes your role in messaging within your organisation?

I am the primary decision-maker for messaging vendors

I am part of the decision-making process

I influence decisions but do not have final responsibility

I am responsible for implementation / technical integration

I am responsible for campaign execution / operations

I am not directly involved in decision-making

ROCCO CPaaS Messaging Vendor Benchmark - Enterprise Edition

Your participation in our surveys