Guest Comment Card

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* 1. Guest Information:

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* 3. Please describe your experience with respect to the following

  Unsatisfactory Poor Satisfactory Good Very good
Overall impression on arrival
Appearance and welcome of staff
Check in and provision of information
Cleanliness of cabin upon arrival
Comfort level of bed and furnishings
Wifi, TV, and clock radio

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* 4. What could we do to make your stay more enjoyable?

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* 5. Did you take advantage of the Coffee Room during your stay? If so which service?

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* 6. Were you aware of the Members' discount schemes before arrival? (Members only)

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* 7. Were you aware of the Residents' Coffee Room discount scheme before arrival?

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* 8. Did both the Menu and wine list offer sufficient variation?

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* 9. Overall, how friendly and professional were the Club staff members?

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* 10. Did we meet your expectations?

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* 11. Is there anything that we could have done to make your stay more enjoyable? Please give us your comments?

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