Merthyr Valleys Homes Anti-Social Behaviour Service Quality Self-Assessment: Residents

This questionnaire forms part of a structured self‑assessment aimed at providing Merthyr Valleys Homes with a clear understanding of both current strengths and areas for improvement in how anti‑social behaviour is managed.

The review focuses on operational service delivery. It examines current working practices and processes to assess whether the existing approach is fit for purpose and aligned with national best practice, particularly in identifying vulnerability and managing risk.

Please answer the questions honestly and accurately.

All responses will be treated confidentially and will be anonymised in any overall recommendations arising from the review.