NJ TRANSIT's RAIL Customer Satisfaction Survey - Fall 2023

Welcome to NJ TRANSIT’s RAIL Customer Satisfaction Survey - Fall 2023!

Please take some time to tell us about your travel experience on NJ TRANSIT. Your opinion makes a difference to help us improve NJ TRANSIT. Even if you are a visitor to the NJ/NY metropolitan region, your feedback is very important to us.

The survey can be completed on a desktop, laptop, tablet, or smart phone. If you complete the survey and provide your contact information, you will be entered into a drawing for either a monthly pass or a $100 gift card. In addition, you will earn 250 NJT Rewards points! More details at the end of the survey.

Thank you for your participation!

Question Title

* 1. Where do you typically begin your first NJ TRANSIT TRAIN trip of the day?

Home

Work

School

Other

Question Title

* 2. What is the zip code of that location?

Question Title

* 3. Which Rail Line do you ride most frequently?

Northeast Corridor

North Jersey Coast

Raritan Valley

Morris & Essex

Main-Bergen County/Port Jervis

Montclair-Boonton

Pascack Valley

Atlantic City

Don't Know