PennEnergy Research is conducting a survey on the use of, and investment in, digital technologies in the global refinery sector. We are particularly interested in understanding the ‘why, what and how’ of such digital investments in refining, and how market conditions influence these decisions.  Digital technologies are being used to build, operate and maintain refining assets with greater safety and efficiency.  Furthermore, these investments and technologies, when aligned with key functional and operational systems as well as behavioral and cultural elements of a refining business, can help to address some of the root causes of refining losses, such as human factors, engineering and maintenance.

For the purposes of this survey digital technologies refer to cloud, analytics (including big data), mobility, interactivity (includes social networking), robotics, machine learning, artificial intelligence and the internet of things.
 
We thank you in advance for your participation. All responses and data associated with it will remain confidential and if you provide us with your name and specific details in responding to this survey, you will be eligible to win one of four $100 Gift Cards.

* 1. How many refineries are in your company’s global portfolio? (If you do not know the exact number, please estimate.)

* 2. What is the production range in thousand barrels per day of your refinery? (Please estimate the average number for your refinery or refineries)

* 3. What is the estimated total number of full-time equivalent people (contractors and direct employees) in your refinery? (Please estimate the average number for your refinery or refineries)

* 4. Please rate the complexity of your refinery or refinery portfolio generally as follows:
1 - Simple (crude distillation and distillates hydrotreating),
5 - Complex (gas oil conversion and reforming only), and
10 - Most complex (gas oil conversion and resid conversion)
(Please assess for your refinery or aggregate if responsible for a number of refineries)

* 5. Are you currently investing more or less in digital technology than you were 12 months ago?

* 6. In the next 3-5 years, does your refining business plan to invest more or less in digital technologies?

* 7. Which of the areas in your refining operations is digital technologies having the most positive impact? Please rank your top 3 with “1” as top priority.

  1st - Top priority 2nd 3rd
Production planning and scheduling
Production execution
Trading
Maintenance and reliability
Engineering and capital projects
Non-hydrocarbon supply chain
Hydrocarbon supply chain
Energy management
Quality management
Health, safety and environmental (HSE)
Don’t know
Other

* 8. If you are currently investing in digital technologies, which of the following digital solutions are driving the greatest margin improvement within your refining operations? Please select your top 3, with “1” signifying the most important.

  1st - Most important 2nd 3rd
Advanced process control
Advanced data analytics, including machine learning and artificial intelligence
Blockchain/Smart contracts
Operations application migration to Cloud infrastructure
Tools to improve cyber security
Employee collaboration tools
Internet of Things (IoT) sensors & edge computing, including IT operational system platform
Mixed reality (augmented and virtual reality)
Mobility
Robotics process automation (RPA)
Robotics (physical robotics)
3D printing
Updated IT systems such as ERP systems to enable other digital capabilities
Other

* 9. Which of the following technologies will you be allocating the biggest proportion of your digital technologies budget to in the next 12 months?  Please rank the top 3 with “1” as your top priority.

  1st - Top priority 2nd 3rd
Advanced process control
Advanced data analytics, including machine learning and artificial intelligence
Blockchain/Smart contracts
Operations application migration to Cloud infrastructure
Tools to improve cybersecurity
Employee collaboration tools
Internet of Things (IoT) sensors & edge computing, including IT/OT platform
Mixed reality (augmented and virtual reality)
Mobility
Robotics process automation (RPA)
Robotics (physical robotics)
3D printing
Updated IT systems such as ERP systems to enable other digital capabilities
Other

* 10. Has your company been able to determine the financial value of utilizing digital technologies in your refining operations?

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