Smart Bro Site User Survey

Thank you for taking part in this survey. Your comments and suggestions will help us further improve the Smart website in order to serve you better. Let us know your thoughts.

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* 1. What is the objective of your site visit today?

To get information on products and services (Please answer Question 2)

To buy products and services online

To manage my account online

To get technical and customer support

Other (please specify)

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* 2. If you answered "To get information on products and services" please indicate which product or service in particular.

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* 3. Were you able to fulfill the objective of your site visit?

Yes

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* 4. Please indicate your agreement on the following statements based on your experience on this site:

	Strongly Agree	Moderately Agree	Slightly Agree	Neutral	Slightly Disgree	Moderately Disagree	Strongly Disagree
I easily found the links and pages I was looking for.	I easily found the links and pages I was looking for. Strongly Agree	I easily found the links and pages I was looking for. Moderately Agree	I easily found the links and pages I was looking for. Slightly Agree	I easily found the links and pages I was looking for. Neutral	I easily found the links and pages I was looking for. Slightly Disgree	I easily found the links and pages I was looking for. Moderately Disagree	I easily found the links and pages I was looking for. Strongly Disagree
The information in this website are complete and useful.	The information in this website are complete and useful. Strongly Agree	The information in this website are complete and useful. Moderately Agree	The information in this website are complete and useful. Slightly Agree	The information in this website are complete and useful. Neutral	The information in this website are complete and useful. Slightly Disgree	The information in this website are complete and useful. Moderately Disagree	The information in this website are complete and useful. Strongly Disagree
The website looks visually appealing.	The website looks visually appealing. Strongly Agree	The website looks visually appealing. Moderately Agree	The website looks visually appealing. Slightly Agree	The website looks visually appealing. Neutral	The website looks visually appealing. Slightly Disgree	The website looks visually appealing. Moderately Disagree	The website looks visually appealing. Strongly Disagree

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* 5. How do you think can we make this website better? Please enter your comments/suggestions:

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* 6. Optional Information:

Name

Age

Gender

City/Province

Are you a Smart subscriber? Y/N

We appreciate your time. Your responses will remain confidential. Thank you for visiting the Smart website!