Small Plans ($1 Million - $10 Million in AUA)

NOTE: THIS SURVEY IS FOR ADVISORS ONLY!
Advisors work with a variety of recordkeepers across different market segments, and in support of plans of all sizes and complexities. As such, YOU are extraordinarily well-positioned to compare and evaluate the strengths (and weaknesses) of this critical service.
This is your opportunity as a retirement plan advisor to provide input on the capabilities of the nation's leading recordkeeping firms in a number of key service categories. Please rate only the capabilities of the firm(s) you work with, with a "5" being "world class" service capabilities, "3" being functional, and "1" - well, needs work. PLEASE ONLY RESPOND TO CAPABILITIES WITHIN THE MARKET(S) YOU ACTUALLY TARGET/EXPERIENCE. We know that not all recordkeepers listed below actually compete in this particular market segment - so please only rank the recordkeepers that you actively work with in this market segment!

Results will be published in a future issue of NAPA-Net the Magazine and on NAPA Net.
THE FOLLOWING QUESTIONS DEAL WITH PROVIDERS SUPPORTING THE SMALL PLANS ($1 Million - $10 Million) ONLY. OTHER SEGMENTS CAN BE FOUND HERE.
PLEASE NOTE: THIS SURVEY IS FOR ADVISORS ONLY. Entries without a valid, professional email address will be disregarded.

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* 1. Your email address (for confirmation only).

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* 2. CRD Number (if none, just put 000)

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* 3. What is/are your target markets (check all that apply)?

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* 4. Please rank your assessment of the Participant Tools/Website capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

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* 5. Please rank your assessment of the Calculator capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
BPAS
T. Rowe Price
Paychex, Inc
Equitable
Ascensus
ClearingGateway
IRALOGIX
North American KTRADE Alliance, LLC
Ubiquity Retirement + Savings
ADP Retirement Services
Nationwide Financial Services, Inc.
Ameritas Life Insurance Corp
Vanguard
Matrix Financial Solutions
American Funds
Pentegra Retirement Services, Inc
Vestwell
Principal Financial Group
The Standard
Corebridge Financial
Alerus Retirement and Benefits
PCS Retirement
Correll Co.
401GO, Inc.
CBIZ
The Hebets Company
Voya Financial Inc.
Nolan Financial
Milliman
Alliance Benefit Group National
Pontera
AmericanTCS
Schneider Downs Wealth Management Advisors, LP
Fidelity Investments
Mutual of America Financial Group
Empower Retirement
Slavic401k
July Business Services
John Hancock Financial
Wells Fargo Advisors
CEP Consultants, Inc.
Transamerica
Schwab Retirement Plan Services
TIAA
J.P. Morgan Asset Management
Lincoln Financial Group
WealthPRIME Technology, Inc.
TruStage
Human Interest, Inc.

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* 6. Please rank your assessment of the Plan Sponsor Website capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

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* 7. Please rank your assessment of the Mobile App capabilities of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

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* 8. Please rank your assessment of the Regulatory/Compliance Support from the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

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* 9. Please rank your assessment of the Staff Expertise/Credentials of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

Question Title

* 10. Please rank your assessment of the Advisor Support from the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

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* 11. Please rank your assessment of the Participant Statements of the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

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* 12. Please rank your assessment of the Education Materials provided by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

Question Title

* 13. Please rank your assessment of the Multi-Lingual Support provided by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

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* 14. Please rank your assessment of the Plan Health Tools/Reporting offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

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* 15. Please rank your assessment of the Financial Wellness program offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

Question Title

* 16. Please rank your assessment of the Retirement Income solution/alternatives offered by the following recordkeepers for plans in the Small Plans ($1 Million - $10 Million) market segment.

  Needs Improvement 2 Functional 4 World Class
401GO, Inc.
ADP Retirement Services
Alerus Retirement and Benefits
Alliance Benefit Group National
American Funds
AmericanTCS
Ameritas Life Insurance Corp
Ascensus
BPAS
CBIZ
CEP Consultants, Inc.
ClearingGateway
Corebridge Financial
Correll Co.
Empower Retirement
Equitable
Fidelity Investments
Human Interest, Inc.
IRALOGIX
J.P. Morgan Asset Management
John Hancock Financial
July Business Services
Lincoln Financial Group
Matrix Financial Solutions
Milliman
Mutual of America Financial Group
Nationwide Financial Services, Inc.
Nolan Financial
North American KTRADE Alliance, LLC
Paychex, Inc
PCS Retirement
Pentegra Retirement Services, Inc
Pontera
Principal Financial Group
Schneider Downs Wealth Management Advisors, LP
Schwab Retirement Plan Services
Slavic401k
T. Rowe Price
The Hebets Company
The Standard
TIAA
Transamerica
TruStage
Ubiquity Retirement + Savings
Vanguard
Vestwell
Voya Financial Inc.
WealthPRIME Technology, Inc.
Wells Fargo Advisors

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