Smiths Detection is seeking performance feedback from you to ensure we are meeting or exceeding your expectations.  We continuously strive to improve our performance with the help of customer feedback. Please take a moment to complete a short questionnaire. 

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* 1. What is the serial number of your Smiths Detection machine? (If you have more than one, please use the last one you contacted us about)

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* 3. With which Smiths Detection department did you last interact?

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* 4. (Quality) How well did our employee resolve/answer your problems, questions or concerns?

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* 5. (Responsiveness) Response time to your email/call or physical service to your equipment.

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* 6. (Technical Expertise) How would you rate the technical ability of our employee to resolve your issue?

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* 7. How likely is it that you would recommend Smiths Detection to a friend or colleague?

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* 9. If you answered "Yes" to question #8, please provide your contact information below.

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* 11. Please share any comments or details about your experience that you believe would help us improve. Your feedback is of great importance to us.

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