SEStran Regional Bus Strategy - Public Survey |
Be part of shaping the future of buses in South East Scotland
We’re delighted to invite you to take part in a survey that will help shape an ambitious new Strategy for how buses serve people and places across our region.
Buses play a vital role in our communities: they connect places, provide access to jobs, education, healthcare, and leisure, and are essential in tackling inequalities and climate change. However, many people across the South East of Scotland still face barriers when it comes to travelling by bus.
We are developing the SEStran Regional Bus Strategy, which seeks to address these challenges.
Our vision is:
Our vision is:
“To provide a high quality, affordable, accessible and available bus network for the whole region which is fully integrated with other forms of transport and increases passenger numbers and passenger satisfaction, to support the social, environmental and inclusive economic development of the region.”
About SEStran
SEStran (South East of Scotland Transport Partnership) is the statutory Regional Transport Partnership for eight local authorities: City of Edinburgh, Clackmannanshire, East Lothian, Falkirk, Fife, Midlothian, Scottish Borders, and West Lothian. To find out more about SEStran and our current transport projects, please visit sestran.gov.uk/about-us/.
About This Survey
- Most questions are multiple choice, but some invite written comments.
- If you need assistance completing this form or require it in a different format or if you prefer to respond by phone, please contact SEStran by emailing rachael.murphy@sestran.gov.uk or calling 0131 524 5150.
- You can submit your responses until the end of 25th August 2025.
Confidentiality
Your participation in this survey is entirely voluntary. To take part, you must be aged 16 or over and live in, work in, or regularly travel in South East Scotland. The survey will ask for your views on bus services and, optionally, some demographic information (such as age, gender, ethnicity, health, and sexual orientation) to help ensure responses reflect the whole community. You are free to skip these questions or select ‘prefer not to say’.
Who sees your responses?
SEStran has commissioned the transport consultancies SYSTRA Ltd and Stantec UK Ltd to deliver this survey and analyse the anonymised data. Survey responses will be reported only in aggregate—neither SEStran, SYSTRA, nor Stantec will be able to identify you personally.
Data protection and your rights
We are committed to handling your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Market Research Society Code of Conduct. We do not request any personally identifiable information, and all responses are anonymised upon submission. Only aggregated, non-identifiable data will be shared with SEStran or project partners, or used in reporting. Because responses cannot be linked to individuals after submission, it is not possible to delete a submission or grant a request to view individual answers once the survey is completed.
You may withdraw from the survey at any point before submitting your responses.
This survey does not ask for any personally identifiable information, and we kindly ask that you do not include names or any information that could identify yourself or another individual in your responses. If you do provide personal data in a free-text field, it will be identified and removed from the dataset before analysis and reporting, wherever possible, in accordance with our privacy policy and the requirements of the UK GDPR and Data Protection Act 2018.
Please read the Survey Privacy Notice for full details about how your data will be used, stored, and your rights.