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Customer Satisfaction Survey
*
1.
Overall, how satisfied are you with BECKER
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
*
2.
On a scale of 0 to 10,
How likely is it that you would recommend BECKER to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
3.
How would you rate the quality of the product?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
4.
Which of the following words would you use to describe Becker? Select all that apply.
High quality
Poor quality
Good value for money
Unreliable
Unique
Easy Maintenance
Useful
Reliable
Impractical
Ineffective
Overpriced
Too complicated
Other (please specify)
5.
How would you rate the value for money of your purchase?
Excellent
Above average
Average
Below average
Poor
6.
How responsive has BECKER been to your questions or concerns?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
7.
How long have you been a customer of BECKER?
This is my first purchase
1 - 3 years
4 - 9 years
10 or more years
I haven't made a purchase yet
8.
How likely are you to purchase any of BECKER products again?
Not at all likely
Not so likely
Somewhat likely
Very likely
Extremely likely
9.
I am a ...
OEM customer
End-customer
Dealer
Other (please specify)
10.
We are constantly working on improving our services.
We are grateful for your comments and suggestions!
Current Progress,
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