Customer Satisfaction Survey

Question Title

* 1. Overall, how satisfied are you with BECKER

Question Title

* 2. How likely is it that you would recommend BECKER to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 3. How would you rate the quality of the product?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Question Title

* 4. Which of the following words would you use to describe Becker? Select all that apply.

High quality

Overpriced

Reliable

Unique

Good value for money

Impractical

Useful

Poor quality

Unreliable

Easy Maintenance

Ineffective

Too complicated

Other (please specify)

Question Title

* 5. How would you rate the value for money of your purchase?

Excellent

Above average

Average

Below average

Poor

Question Title

* 6. How responsive has BECKER been to your questions or concerns?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Question Title

* 7. How long have you been a customer of BECKER?

This is my first purchase

1 - 3 years

4 - 9 years

10 or more years

I haven't made a purchase yet

Question Title

* 8. How likely are you to purchase any of BECKER products again?

Not at all likely

Not so likely

Somewhat likely

Very likely

Extremely likely

Question Title

* 9. I am a ...

OEM customer

End-customer

Dealer

Other (please specify)

Question Title

* 1. Overall, how satisfied are you with BECKER

Question Title

* 2. How likely is it that you would recommend BECKER to a friend or colleague?

Question Title

* 3. How would you rate the quality of the product?

Question Title

* 4. Which of the following words would you use to describe Becker? Select all that apply.

Question Title

* 5. How would you rate the value for money of your purchase?

Question Title

* 6. How responsive has BECKER been to your questions or concerns?

Question Title

* 7. How long have you been a customer of BECKER?

Question Title

* 8. How likely are you to purchase any of BECKER products again?

Question Title

* 9. I am a ...

Question Title

* 10. We are constantly working on improving our services. We are grateful for your comments and suggestions!

* 10. We are constantly working on improving our services.
We are grateful for your comments and suggestions!