Customer Satisfaction Survey Question Title * 1. Overall, how satisfied are you with BECKER OK Question Title * 2. How likely is it that you would recommend BECKER to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 3. How would you rate the quality of the product? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 4. Which of the following words would you use to describe Becker? Select all that apply. Overpriced Good value for money Ineffective Reliable High quality Unreliable Unique Useful Easy Maintenance Poor quality Impractical Too complicated Other (please specify) OK Question Title * 5. How would you rate the value for money of your purchase? Excellent Above average Average Below average Poor OK Question Title * 6. How responsive has BECKER been to your questions or concerns? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive OK Question Title * 7. How long have you been a customer of BECKER? This is my first purchase 1 - 3 years 4 - 9 years 10 or more years I haven't made a purchase yet OK Question Title * 8. How likely are you to purchase any of BECKER products again? Not at all likely Not so likely Somewhat likely Very likely Extremely likely OK Question Title * 9. I am a ... OEM customer End-customer Dealer Other (please specify) OK Question Title * 10. We are constantly working on improving our services. We are grateful for your comments and suggestions! OK NEXT