Customer Satisfaction Survey

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* 1. Overall, how satisfied are you with BECKER

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* 2. How likely is it that you would recommend BECKER to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 3. How would you rate the quality of the product?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

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* 4. Which of the following words would you use to describe Becker? Select all that apply.

Poor quality

Unique

Unreliable

Overpriced

Useful

Easy Maintenance

Impractical

Ineffective

Good value for money

High quality

Reliable

Too complicated

Other (please specify)

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* 5. How would you rate the value for money of your purchase?

Excellent

Above average

Average

Below average

Poor

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* 6. How responsive has BECKER been to your questions or concerns?

Extremely responsive

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

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* 7. How long have you been a customer of BECKER?

This is my first purchase

1 - 3 years

4 - 9 years

10 or more years

I haven't made a purchase yet

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* 8. How likely are you to purchase any of BECKER products again?

Not at all likely

Not so likely

Somewhat likely

Very likely

Extremely likely

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* 9. I am a ...

OEM customer

End-customer

Dealer

Other (please specify)

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* 1. Overall, how satisfied are you with BECKER

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* 2. How likely is it that you would recommend BECKER to a friend or colleague?

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* 3. How would you rate the quality of the product?

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* 4. Which of the following words would you use to describe Becker? Select all that apply.

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* 5. How would you rate the value for money of your purchase?

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* 6. How responsive has BECKER been to your questions or concerns?

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* 7. How long have you been a customer of BECKER?

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* 8. How likely are you to purchase any of BECKER products again?

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* 9. I am a ...

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* 10. We are constantly working on improving our services. We are grateful for your comments and suggestions!

* 10. We are constantly working on improving our services.
We are grateful for your comments and suggestions!