State of the Mobile Nations: Phone buying habits

Help us Help you!

In our ongoing quest to better serve our community, we want to gain a better understanding into phone buying habits. Are you buying your next phone in store or online? On contract or off contract? That kind of stuff. The survey will only take two minutes. Thanks!

* 1. What are you using now?

iPhone

Android

webOS

Windows Phone

BlackBerry

Other (please specify)

* 2. What do you plan to buy next?

Windows Phone

BlackBerry

iPhone

Android

Other (please specify)

* 3. When do you plan to upgrade?

Next 2 months

3 to 6 months

6 months to a year

> Year

* 4. Where do you typically go to buy a phone?

Carrier Store

Carrier Store Online

Third Party Store

Third Party Store Online

Other (please specify)

* 5. Your current carrier?

* 6. Have you ever purchased a phone online?

Yes

* 7. Have you ever purchased a phone from a non-carrier store?

Yes

* 8. How frequently do you change carriers?

Never - Always buy from same carrier

Rarely - Have switched once

Occasionally - Willing to switch to get the phone I want

Often - Will flip flop between carriers

* 9. How frequently do you change/upgrade your phone?

More than once a year

Annually

Every two years

More than two years

* 10. What do you do with your old phones?

Garbage - it's usually toast

Recycle - give it to a phone recyling program

Trade it in - take advantage of trade in programs if available

Pay it forward - give it to a friend or relative

Sell it - put it on ebay, kijiji, etc.

Other (please specify)

* 11. Which of the following companies would you absolutely trust to purchase your phone online? Check all that apply.

Amazon

Best Buy Mobile

Simplexity

Radio Shack

Other (please specify)

* 12. What is/are the primary reason(s) that you would NOT buy a phone online?

* 13. What is/are the primary reason(s) that you would NOT buy a phone from a company other than the official carrier?

* 14. Do you unlock your phones?

Yes!

No!

What's unlocking mean?

* 15. What kind of contract do you typically go for?

No Contract (buy the phone outright)

1 Year Term

2 Year Term

3 Year Term (only in some countries... like Canada)

Pay As You Go

* 16. Demographics - Gender

Male

Female

Prefer not to say

* 17. Demographics - Age

Under 18

18 - 24

25 - 34

35 - 44

45 - 54

55 - 64

65 and older

Prefer not to answer

* 18. Demographics - Annual/household income

Less than $15,000

$15,000 - $24,999

$25,000 - $34,999

$35,000 - $49,999

$50,000 - $74,999

$75,000 - $99,999

$100,000 - $149,000

$150,000 - $199,000

$200,000 or more

Don't know/Prefer not to answer