VA Internal Customer Experience Feedback
If you are a Veteran or family member who has a specific question or concern, please call 1-800-MyVA411 (800-698-2411).
What is your professional role while interacting with VA?
Journalist
State, county, or local public-sector employee
Tribal Representative
Veterans Service Organization Employee
Non-profit Employee
Private-sector organization employee
Community Leader or CVEB Member
Non-VA federal employee
VA Employee
Please tell us about your overall experience interacting with VA as a whole on this page.
*
VA is easy to work with.
(Required.)
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
*
VA employees respond in a timely manner when I reach out with questions.
(Required.)
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
*
VA employees provide complete answers to my queries.
(Required.)
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
*
VA employees proactively communicate with me about VA-related news and issues.
(Required.)
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
*
VA employees treat me the same as others in my field.
(Required.)
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
*
I am satisfied with my work-related VA experience.
(Required.)
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
*
What VA organization do you primarily interact with?
(Required.)
Office of Public and Intergovernmental Affairs
Veterans Experience Office
Center for Minority Veterans
Center for Women Veterans
None of the above