Welcome to the Mortgage Lender Benchmark survey, run by Smart Money People.

We’d love your feedback on five lenders you’ve recently placed - or attempted to place - mortgage applications with. It doesn’t matter whether the applications were successful or not. The survey should take no more than 15 minutes to complete.

As a thank you, we’ll send a £10 Amazon voucher to UK mortgage intermediaries who complete the full survey.*

At Smart Money People, trust matters. We’ll never share any personally identifiable information with lenders or technology providers who access our insight, so feel free to be open and honest about how lenders and systems are really performing. Any personal details provided for the voucher will be stored separately from your survey responses.

*This survey is for UK professional mortgage intermediaries only. To receive the £10 Amazon voucher, respondents must be DA/AR/network-based intermediaries and provide valid responses to all questions. One voucher per person. Vouchers will be sent within 7 days of successful completion (usually quicker though). Smart Money People reserves the right to cancel unclaimed vouchers after six months.
 

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