NAPA Net - Polling Places 111618

Is Participant Data Locked Up or Locked Out?

In a time when some of the largest institutions have been hacked (including the federal government), it’s not surprising that our industry has already experienced issues with cybersecurity.

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* 1. Have the recordkeepers you work with stepped up their cybersecurity measures over the past 18 months?

Some have, others don't appear to have.

Yes, pretty much across the board.

Not that I can tell.

Any comments?

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* 2. Have your plan sponsor clients been asking about additional cybersecurity measures?

Yes!

Most have, not all.

Some yes, most no.

Not really.

Not to me.

Something else (please specify)

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* 3. Have any of your plan sponsor clients had an issue with participant/plan data being "hacked"?

Some.

A few.

A couple.

None that I know.

Something else (please specify)

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* 4. Have any of your plan sponsor clients had an issue with participant/plan data being "hacked"?

Some.

A few.

A couple.

None that I know.

Something else (please specify)

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* 5. Have additional measures at the participant level hindered access?

No.

Not to my knowledge.

In some cases, not most.

Yes.

Yes, and it's annoying.

Yes, but it's necessary.

Any comments?

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* 6. Other comments about cybersecurity, lack of cybersecurity, the need for cybersecurity, the dangers of a lack of cybersecurity, or life in general?

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* 7. What is your role working with retirement plans?

Advisor

Provider

TPA

Plan sponsor

Recordkeeper

Other (please specify)

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* 8. What size plans do you PRIMARILY work with?

Under $10 million in assets

$10-$20 million

$20-$50 million

$50-100 million

$100 million - $250 million

$250 million - $500 million

Above $500 million

Other (please specify)

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* 9. Suggestions for future survey questions?

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* 10. All responses are anonymous and confidential, of course - but if you'd like me to know who you are, or allow for a response, you can leave your email below...