2023 Public Satisfaction Survey Bosanski English Español Français Kinyarwanda Kiswahili Shqip Tiếng Việt Русский العربية नेपाली বাংলা မြန်မာ 中文 Thank you in advance for taking the time to respond to this survey about your recent experience with a Michigan trial court. Your responses will remain anonymous. This survey will take approximately 5 minutes and help the courts better understand how to provide the public with fairness, equality, and respect. Question Title * 1. How much do you agree with the following about your experience in court today? Strongly Disagree Disagree Neutral Agree Strongly Agree N/A I was helped quickly today. I was helped quickly today. Strongly Disagree I was helped quickly today. Disagree I was helped quickly today. Neutral I was helped quickly today. Agree I was helped quickly today. Strongly Agree I was helped quickly today. N/A Joining the proceeding was easy. Joining the proceeding was easy. Strongly Disagree Joining the proceeding was easy. Disagree Joining the proceeding was easy. Neutral Joining the proceeding was easy. Agree Joining the proceeding was easy. Strongly Agree Joining the proceeding was easy. N/A I felt safe participating in the remote hearing or court activity. I felt safe participating in the remote hearing or court activity. Strongly Disagree I felt safe participating in the remote hearing or court activity. Disagree I felt safe participating in the remote hearing or court activity. Neutral I felt safe participating in the remote hearing or court activity. Agree I felt safe participating in the remote hearing or court activity. Strongly Agree I felt safe participating in the remote hearing or court activity. N/A I completed my business easily. I completed my business easily. Strongly Disagree I completed my business easily. Disagree I completed my business easily. Neutral I completed my business easily. Agree I completed my business easily. Strongly Agree I completed my business easily. N/A I completed my business in a reasonable amount of time. I completed my business in a reasonable amount of time. Strongly Disagree I completed my business in a reasonable amount of time. Disagree I completed my business in a reasonable amount of time. Neutral I completed my business in a reasonable amount of time. Agree I completed my business in a reasonable amount of time. Strongly Agree I completed my business in a reasonable amount of time. N/A Question Title * 2. How much do you agree with the following about the court employees and staff you dealt with today? Strongly Disagree Disagree Neutral Agree Strongly Agree N/A They treated me the same as everybody else. They treated me the same as everybody else. Strongly Disagree They treated me the same as everybody else. Disagree They treated me the same as everybody else. Neutral They treated me the same as everybody else. Agree They treated me the same as everybody else. Strongly Agree They treated me the same as everybody else. N/A They listened to what I had to say. They listened to what I had to say. Strongly Disagree They listened to what I had to say. Disagree They listened to what I had to say. Neutral They listened to what I had to say. Agree They listened to what I had to say. Strongly Agree They listened to what I had to say. N/A They did their best to help me. They did their best to help me. Strongly Disagree They did their best to help me. Disagree They did their best to help me. Neutral They did their best to help me. Agree They did their best to help me. Strongly Agree They did their best to help me. N/A They were friendly and respectful. They were friendly and respectful. Strongly Disagree They were friendly and respectful. Disagree They were friendly and respectful. Neutral They were friendly and respectful. Agree They were friendly and respectful. Strongly Agree They were friendly and respectful. N/A Question Title * 3. How much do you agree with the following about Michigan courts generally? Strongly Disagree Disagree Neutral Agree Strongly Agree They do a good job overall. They do a good job overall. Strongly Disagree They do a good job overall. Disagree They do a good job overall. Neutral They do a good job overall. Agree They do a good job overall. Strongly Agree I trust Michigan courts to handle my business in the future. I trust Michigan courts to handle my business in the future. Strongly Disagree I trust Michigan courts to handle my business in the future. Disagree I trust Michigan courts to handle my business in the future. Neutral I trust Michigan courts to handle my business in the future. Agree I trust Michigan courts to handle my business in the future. Strongly Agree Michigan courts provide equal justice to all. Michigan courts provide equal justice to all. Strongly Disagree Michigan courts provide equal justice to all. Disagree Michigan courts provide equal justice to all. Neutral Michigan courts provide equal justice to all. Agree Michigan courts provide equal justice to all. Strongly Agree Next
