Wey Valley - New joiner feedback Questionnaire How are we doing? Question Title * 1. Please enter your name: Question Title * 2. Please enter either your phone number or email address if you would like us to respond: Question Title * 3. Do you give permission for us to share your feedback on Marketing/ Website/ Social Media in promotion of the club? Yes No Question Title * 4. How did you join the club? Online Online with in club assistance (tablet/phone) By e-mail/over the phone (editable PDF Forms) In-person with Manual sign up paperwork Question Title * 5. How did you hear about us? Question Title * 6. Did Anyone refer you to the club? If so Members Name: Question Title * 7. When you joined which of the following did you consider yourself: I am an exerciser I used to be an exerciser (looking to return) I have never been an exerciser Question Title * 8. How would you rate the joining process? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 9. Any further comments to add, regarding the joining process? Question Title * 10. When you joined the club which of the following services were you initially offered? Free initial consultation with a member of the 3d Fitness Team Free Blood Pressure Check Free Body Metric Testing on our Tanita Body Metric Scales Free Fitness Assessment (Upper/Lower/Core/CV/Agility Fitness tests) Free Personal Programme & Action Plan MYZONE Heart Rate Fitness Tracker Integra-fit Assisted Gym Integration Service None of the above Question Title * 11. How would you rate the onboarding process? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 12. Any further comments to add, regarding the onboarding process? Question Title * 13. Which of the following member online services, applications & technology have you used? Member Area of Website Membership Management Online Class Booking Members Benefits & Discounts Access to other 3d Leisure Clubs Members Newsletter MYZONE App / MYZONE Remote Technogym App 3d Leisure at Home Question Title * 14. Do you have any further comments to add on the online services, applications or technology? Question Title * 15. How would you rate the connections/ Interactions? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 16. Any further comments to add, regarding connections and Interactions? Question Title * 17. Which of the following support have you received in your first weeks of membership from the 3d fitness team? Gym Orientation tailored to your needs How to login and use online Membership Management How to login and use the online Class Booking How to Login and use MYZONE App How to login and use TECHNOGYM App Waivered gym orientation None of the above Question Title * 18. How would you rate the in-club support? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 19. Any further comments to add, regarding the in-club support? Question Title * 20. How would you rate the clubs facilities? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 21. How would you rate the range of classes? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 22. How would you rate the clubs cleanliness? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 23. How would you rate the the connections and interactions with the 3d Fitness team? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 24. How would you rate the technology available to 3d members? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 25. How would you rate the club value for money? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 26. How would you rate people and the atmosphere about the club? on a scale of 1-5 (1 Very Poor - 5 Excellent) Question Title * 27. Do you have any further comments to add? Done