Ease of Doing Business Drivers
Check the boxes for the top three (3) drivers that you see as having the greatest impact on your customers. If one or more of your top three drivers are missing, add to the bottom and click the "other" box.
On-boarding as a new customer
Overall collaboration & relationship management
Implementation / deployment tools & processes
Continuous product improvement, including user interfaces
Sales processes
Signing a contract
Interaction across various sales and service team members
Resolution/escalation of issues
Alerts and communications
Access to instructions, tutorials, help / support resources
Other (please specify)
Current Progress,
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