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WINGS FBO SURVEY 2018

Pick your favourite Canadian Fixed-base Operators

Welcome to Wings' 2018 FBO Survey, an annual program designed to identify the leading Fixed-base Operators in Canada.

The deadline to submit your input is July 2, 2018. Please contact Wings' editor, Jon Robinson, with any questions or concerns, jrobinson@annexbusinessmedia.com.

A full report of national and regional FBO winners will appear in the September/October issue of Wings magazine.
1A. Name the top 5 FBOs you visit most often in Canada. Please indicate FBO name, brand and city (Be specific)
1B. Rate the services listed below for each on a scale of 1 to 10. Please note that “10” is excellent and “1” is poor.
Price
Facility
Customer Service
Line Service
General Amenities
Pilot Amenities
Hangars
Support Equipment
Ongoing Customer Support
Top FBO Choice #1
Top FBO Choice #2
Top FBO Choice #3
Top FBO Choice #4
Top FBO Choice #5
2. How would you rate the overall Canadian FBO Fuel Brands on a scale of 1 to 10? Please note that “10” is excellent and “1” is poor.
1
2
3
4
5
6
7
8
9
10
Epic
Esso/Avitat
Irving Oil
Shell
UVair
Avfuel
AvJet
Air BP
World Fuel Services/Colt
Other
3. Which fuel cards do you use most? Please select all that apply.
4. How important is customer service in your decision/choice of FBO on a scale of 1 to 10? Please note that “10” is excellent and “1” is poor.
5. How important is price in your decision/choice of FBO on a scale of 1 to 10? Please note that “10” is excellent and “1” is poor.
6. Do you select an FBO based on the service excellence that accompanies that particular brand?
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