Research.net Powered Online Survey

We want to make sure everyone has affordable, fast internet at home. We believe developers, owners, and building managers can help us achieve this!

The Broadband Equity Partnership, a national initiative by HR&A Advisors, is on a mission to make sure everyone in New York has access to high-speed internet. We are working with the New York State Association for Affordable Housing, New York State Homes and Community Renewal, and New York City Housing Preservation and Development to create a program that expands internet access to residents of affordable housing. We want to hear from the affordable housing community about the barriers they face to expanding high-speed internet in affordable housing. Once this statewide program is designed, and as federal funding begins to flow to New York State to expand broadband access, we would love for you to consider becoming a founding partner on this initiative.

This survey should take no more than 5 minutes to complete.

- If you are a resident in affordable housing, please use this survey link.
- If you are a member of the broadband/telecommunications industry or are an advocate, please use this survey link.

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* 1. What’s your organization’s name?

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* 2. What best describes your organization?

Nonprofit

For-profit

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* 3. You are a:

Housing developer

Housing owner

Property manager

Other (please specify)

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* 4. What best describes your housing portfolio?

I mostly own or operate large developments (>20 units per building)

I mostly own or operate small developments (<20 units per building)

Mixed

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* 5. What best describes the location of your housing portfolio?

Urban

Suburban

Rural

Mixed

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* 6. Where do you have a presence in New York State? Choose all that apply.

Capital Region

Central New York

Finger Lakes

Long Island

Mid-Hudson

Mohawk Valley

New York City

North Country

Southern Tier

Western New York

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* 7. Roughly, what percent of your housing stock is connected to high-speed broadband internet access? High-speed broadband is typically internet with 100Mbps download speeds.

Between 1% and 25%

Between 25% and 50%

Between 50% and 75%

Between 75% and 100%

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* 8. For your buildings with broadband internet, generally how many choices of internet service providers do your tenants have

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* 9. Roughly, what percent of your housing stock is connected to fiber-optic cabling?

Between 1% and 25%

Between 25%s and 50%

Between 50% and 75%

Between 75% and 100%

I don’t know

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* 10. Generally, do your buildings host broadband/telecommunications equipment, small-scale infrastructure installations, or attachments on their rooftops, facades, or elsewhere?

Yes

I don’t know

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* 11. Generally, do your buildings have the following in most of their locations? Choose all that apply.

Conduit with excess capacity or spare conduit

Conduit with no capacity

I don’t know

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* 12. Generally, what types of existing agreements do you use for broadband infrastructure in your buildings?

Exclusive access or marketing agreements with single vendors or service providers

Competitive, open-access agreements with multiple providers

I generally feel that I don’t have control over the broadband infrastructure in my buildings

Other (please specify)

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* 13. Have you been approached by broadband infrastructure or internet service providers interested in expanding coverage in your buildings?

Yes, happens monthly

Yes, happens annually

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* 14. Is expanding high-speed broadband access in your buildings a priority for your organization?

Yes, it's a high priority

Yes, it's a priority

No, it's a nice-to-have

No, it's not a priority

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* 15. What challenges have you faced when trying to expand high-speed broadband access in your buildings? Choose all that apply.

It hasn't been a big issue for my residents

My organization hasn't had enough capacity to address this issue

It's too expensive or capital-intensive

There weren't enough partners to help me

I didn't know where to start or to find support (from government, private partners, etc.)

Our buildings had technical or infrastructure limitations (e.g. no fiber, missing wiring, minimal line-of-sight)

Other (please specify)

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* 16. Which of the following types of partners are you working with or have you worked with to expand high-speed internet access in your buildings? Select all that apply.

Government

Large internet service providers

Small local internet service providers

Community organizations

Philanthropy

Infrastructure providers

None of these

Other (please specify)

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* 17. Generally, does your organization have any approved capital or operating funds to improve high-speed broadband access in your buildings?

Yes

I don't know

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* 18. What type of feedback have your residents shared about their existing internet options? Choose all that apply.

Too expensive

Too slow

Too erratic and unreliable

Poor customer service

Doesn’t work well with existing devices

Doesn’t work well for children in school

Not enough internet service options

Not enough digital training or support

None of the above

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* 19. Would you be interested in becoming a partner on a statewide program to expand internet service in affordable housing developments? If so, we would be happy to follow up with you!

No, thank you

Yes, here's my email

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* 1. What’s your organization’s name?

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* 2. What best describes your organization?

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* 3. You are a:

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* 4. What best describes your housing portfolio?

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* 5. What best describes the location of your housing portfolio?

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* 6. Where do you have a presence in New York State? Choose all that apply.

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* 7. Roughly, what percent of your housing stock is connected to high-speed broadband internet access? High-speed broadband is typically internet with 100Mbps download speeds.

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* 8. For your buildings with broadband internet, generally how many choices of internet service providers do your tenants have

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* 9. Roughly, what percent of your housing stock is connected to fiber-optic cabling?

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* 10. Generally, do your buildings host broadband/telecommunications equipment, small-scale infrastructure installations, or attachments on their rooftops, facades, or elsewhere?

Question Title

* 11. Generally, do your buildings have the following in most of their locations? Choose all that apply.

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* 12. Generally, what types of existing agreements do you use for broadband infrastructure in your buildings?

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* 13. Have you been approached by broadband infrastructure or internet service providers interested in expanding coverage in your buildings?

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* 14. Is expanding high-speed broadband access in your buildings a priority for your organization?

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* 15. What challenges have you faced when trying to expand high-speed broadband access in your buildings? Choose all that apply.

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* 16. Which of the following types of partners are you working with or have you worked with to expand high-speed internet access in your buildings? Select all that apply.

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* 17. Generally, does your organization have any approved capital or operating funds to improve high-speed broadband access in your buildings?

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* 18. What type of feedback have your residents shared about their existing internet options? Choose all that apply.

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* 19. Would you be interested in becoming a partner on a statewide program to expand internet service in affordable housing developments? If so, we would be happy to follow up with you!

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* 20. Do you have anything else you’d like to share?