California State Railroad Museum

You recently attended THE POLAR EXPRESS™ Train Ride and we’d love to learn what you thought. Our goal is to provide your family with an enjoyable and memorable experience every time you attend an event at one of our host venues. We sincerely value your input and will use this information to improve our events in the future.

Question Title

1. Contact Information

Question Title

2. Gender

Question Title

3. What is the size of your family unit?

Question Title

4. What date did you attend THE POLAR EXPRESS™ Train Ride?

Date

Question Title

5. Had you attended THE POLAR EXPRESS™ Train Ride in the past?

Question Title

6. How likely is it that you would recommend THE POLAR EXPRESS™ Train Ride to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

Question Title

7. What criteria were you considering when you gave this score?

Question Title

8. How did you hear about THE POLAR EXPRESS™ Train Ride? (Select all that apply)

Question Title

9. How did you book your tickets?

Question Title

10. Please rate the ease of your booking experience. 1 Being Poor, 5 Being Excellent.

1 Slide to Score 5
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

11. Please rate the interaction and helpfulness of the staff at this event. 1 Being Poor, 5 Being Excellent.

1 Slide to Score 5
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

12. Please rate the cleanliness of the facilities and train at this event. 1 Being Poor, 5 Being Excellent.

1 Slide to Score 5
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

13. Please rate your impression of the North Pole at this event. 1 Being Poor, 5 Being Excellent.

1 Slide to Score 5
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

14. Please rate your experience with Santa at this event. 1 Being Poor, 5 Being Excellent.

1 Slide to Score 5
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

15. Please rate your satisfaction with the health and safety protocols in place to prevent the spread of COVID-19. 1 Being Poor, 5 Being Excellent.

1 Slide to Score 5
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

16. Are there any other suggestions/comments you would like to offer for THE POLAR EXPRESS™ Train Ride at this venue?

Question Title

17. Would you like to receive emails from Rail Events Inc. and this location about upcoming events and offers?

0 of 17 answered
 

T