Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Sign up for the CTA Rider Lab Thank you for your interest in the CTA Rider Lab!This quick sign-up form helps us match you with projects where you can test new CTA apps, websites, and station tools—before they launch.It only takes a few minutes. Your info stays private, and your voice helps make CTA better for everyone.Please only complete this sign-up form if you are 13 years or older.CTA's privacy policy is available at transitchicago.com/privacy.By participating in a CTA Rider Lab project, you agree to the CTA Rider Lab Terms & Conditions. NEXT All questions are required. Let's get started! NEXT Question Title * What is your 5-digit ZIP code? NEXT Question Title * What is your racial or ethnic identity? Select all that apply. American Indian or Alaska Native Asian Black or African American Hispanic or Latino Middle Eastern or North African Native Hawaiian or Pacific Islander White Prefer not to answer Other (please specify) NEXT Question Title * Which of the following best describes your gender? Male Female Gender nonbinary Prefer to self-describe Prefer not to answer NEXT Question Title * What is the highest level of education you have completed? Less than a high school diploma High school diploma or equivalent (like GED) Some college, but no degree Associate's degree Bachelor's degree Graduate degree (like Master's or PhD) Prefer not to answer NEXT Question Title * Do you identify with any of the following? Select all that apply. I have difficulty seeing I have difficult hearing I have mobility issues I use a wheelchair, walker, or cane I have trouble regulating emotions I have trouble understanding information I have trouble remembering None of the above NEXT Question Title * What is the primary language spoken in your household? Select all that apply. English Spanish Mandarin Cantonese Polish Arabic Hindi Urdu French Korean Other (please specify) NEXT Question Title * If English is your second language, how well do you speak English? Very well Well Not well Not at all Prefer not to answer English is my first language NEXT Question Title * Which of the following best describes your employment status? Employed, part time Employed, full time Not employed, looking for work Not employed, not looking for work Retired Not able to work due to disability Prefer not to answer NEXT Question Title * What is your household's approximate annual income? Less than $15,000 $15,000 to $17,999 $18,000 to $21,999 $22,000 to $26,999 $27,000 to $30,999 $31,000 to $39,999 $40,000 to $59,999 $60,000 to $74,999 $75,000 to $99,999 $100,000 to $149,999 $150,000 or more Prefer not to answer NEXT Question Title * Do you currently own or rent your home? Own my home Rent my home Prefer not to answer Other (please specify) NEXT Question Title * Including yourself, how many people in these age groups are in your household? Children under 18 Adults age 18–64 Seniors over 64 NEXT Now we're going to ask about your digital devices. NEXT Question Title * Which devices do you use more than once a week? Select all that apply. Smartphone Laptop Desktop computer Tablet None of the above NEXT Question Title * How often do you use the internet? At least once a day At least once a week At least once a month Never NEXT Question Title * How comfortable do you feel using technology? Not comfortable Very comfortable Not comfortable Very comfortable NEXT Question Title * Which operating systems do you use in your personal life? Select all that apply. Windows macOS Linux iOS Android I don't know NEXT Question Title * If selected for a project, where can you provide feedback? Select all that apply. Online through a video call At CTA headquarters in downtown Chicago At a train station or bus stop in my neighborhood At any CTA train station or bus stop None of the above NEXT Question Title * For feedback through a video call, which device could you use? Select all that apply. Android smartphone iPhone Laptop or desktop computer NEXT Almost done! We have a few more questions about your CTA trips. NEXT Question Title * How often do you ride the bus? 6-7 days per week 4-5 days per week 1-3 days per week 1-2 days per month Less than once per month Never NEXT Question Title * Why is bus service important to you? Select all that apply. Access to jobs Access to social networks (like family or friends) Access to medical care Access to essential shopping (like grocery stores or pharmacies) Access to retail shopping Access to recreational facilities (like gyms, parks, beaches, or museums) Access to education (like schools or libraries) Access to restaurants and bars Other (please specify) NEXT Question Title * How often do you ride the train? 6-7 days per week 4-5 days per week 1-3 days per week 1-2 days per month Less than once per month Never NEXT Question Title * Why is train service important to you? Select all that apply. Access to jobs Access to social networks (like family or friends) Access to medical care Access to essential shopping (like grocery stores or pharmacies) Access to retail shopping Access to recreational facilities (like gyms, parks, beaches, or museums) Access to education (like schools or libraries) Access to restaurants and bars Other (please specify) NEXT This is our final set of questions. They will help us contact you in the future. NEXT Question Title * Are you a CTA employee or on-site contractor? Yes No NEXT Question Title * Are you a member of a CTA oversight board? Yes No NEXT Question Title * Is anyone in your immediate family a CTA employee, on-site contractor, or oversight board member? Yes No NEXT Question Title * Which email address can we use to contact you?We will use this to share updates and match you with projects.Terms & ConditionsBy submitting your e-mail address you authorize CTA to collect the information you provide in your responses to the following survey. You further understand and acknowledge that CTA’s privacy policy applies to the collection and use of the information you provide. NEXT SUBMIT
