Skip to content

Sign up for the CTA Rider Lab

Thank you for your interest in the CTA Rider Lab!

This quick sign-up form helps us match you with projects where you can test new CTA apps, websites, and station tools—before they launch.

It only takes a few minutes. Your info stays private, and your voice helps make CTA better for everyone.

Please only complete this sign-up form if you're 13 years or older.
CTA's privacy policy is available at transitchicago.com/privacy.
By participating in a CTA Rider Lab project, you agree to the CTA Rider Lab Terms & Conditions.
All questions are required. Let's get started!
What is your 5-digit ZIP code?(Required.)
What is your racial or ethnic identity? Select all that apply.(Required.)
Which of the following best describes your gender?(Required.)
What is the highest level of education you have completed?(Required.)
Do you identify with any of the following? Select all that apply.(Required.)
What is the primary language spoken in your household? Select all that apply.(Required.)
If English is your second language, how well do you speak English?(Required.)
Which of the following best describes your employment status?(Required.)
What is your household's approximate annual income?(Required.)
Do you currently own or rent your home?(Required.)
Including yourself, how many people in these age groups are in your household?(Required.)
Now we're going to ask about your digital devices.
Which devices do you use more than once a week? Select all that apply.(Required.)
How often do you use the internet?(Required.)
How comfortable do you feel using technology?(Required.)
Not comfortable
Very comfortable
Which operating systems do you use in your personal life? Select all that apply.(Required.)
If selected for a project, where can you provide feedback? Select all that apply.(Required.)
For feedback through a video call, which device could you use? Select all that apply.(Required.)
Almost done! We have a few more questions about your CTA trips.
How often do you ride the bus?(Required.)
Why is bus service important to you? Select all that apply.(Required.)
How often do you ride the train?(Required.)
Why is train service important to you? Select all that apply.(Required.)
This is our final set of questions. They will help us contact you in the future.
Are you a CTA employee or on-site contractor?(Required.)
Are you a member of a CTA oversight board?(Required.)
Is anyone in your immediate family a CTA employee, on-site contractor, or oversight board member?(Required.)
Which email address can we use to contact you?

We will use this to share updates and match you with projects.

Terms & Conditions
By submitting your e-mail address you authorize CTA to collect the information you provide in your responses to the following survey. You further understand and acknowledge that CTA’s privacy policy applies to the collection and use of the information you provide.(Required.)
Current Progress,
0 of 25 answered
Privacy & Cookie Notice