Adrianna Papell Customer Survey Question Title * 1. Overall, how was your online shopping experience at AdriannaPapell.com? (Please rate on a scale of 1 to 10.) Not at all satisfied - 1 2 3 4 5 6 7 8 9 Extremely satisfied - 10 Not at all satisfied - 1 2 3 4 5 6 7 8 9 Extremely satisfied - 10 Question Title * 2. Please indicate how satisfied you were with the following parts of your shopping experience. (Please rate on a scale of 1 to 10.) Not at all satisfied - 1 2 3 4 5 6 7 8 9 Extremely satisfied - 10 Speed of the site Speed of the site Not at all satisfied - 1 Speed of the site 2 Speed of the site 3 Speed of the site 4 Speed of the site 5 Speed of the site 6 Speed of the site 7 Speed of the site 8 Speed of the site 9 Speed of the site Extremely satisfied - 10 Availability of Products Availability of Products Not at all satisfied - 1 Availability of Products 2 Availability of Products 3 Availability of Products 4 Availability of Products 5 Availability of Products 6 Availability of Products 7 Availability of Products 8 Availability of Products 9 Availability of Products Extremely satisfied - 10 Price Price Not at all satisfied - 1 Price 2 Price 3 Price 4 Price 5 Price 6 Price 7 Price 8 Price 9 Price Extremely satisfied - 10 Navigation / Layout Navigation / Layout Not at all satisfied - 1 Navigation / Layout 2 Navigation / Layout 3 Navigation / Layout 4 Navigation / Layout 5 Navigation / Layout 6 Navigation / Layout 7 Navigation / Layout 8 Navigation / Layout 9 Navigation / Layout Extremely satisfied - 10 Ease of completing your purchase; Ease of checking out Ease of completing your purchase; Ease of checking out Not at all satisfied - 1 Ease of completing your purchase; Ease of checking out 2 Ease of completing your purchase; Ease of checking out 3 Ease of completing your purchase; Ease of checking out 4 Ease of completing your purchase; Ease of checking out 5 Ease of completing your purchase; Ease of checking out 6 Ease of completing your purchase; Ease of checking out 7 Ease of completing your purchase; Ease of checking out 8 Ease of completing your purchase; Ease of checking out 9 Ease of completing your purchase; Ease of checking out Extremely satisfied - 10 Variety of shipping options & speeds Variety of shipping options & speeds Not at all satisfied - 1 Variety of shipping options & speeds 2 Variety of shipping options & speeds 3 Variety of shipping options & speeds 4 Variety of shipping options & speeds 5 Variety of shipping options & speeds 6 Variety of shipping options & speeds 7 Variety of shipping options & speeds 8 Variety of shipping options & speeds 9 Variety of shipping options & speeds Extremely satisfied - 10 Question Title * 3. What is your main reason for visiting AdriannaPapell.com today? Please select one option from the list below. I am reviewing the return policy. I am just browsing. I am searching for a specific product or brand. I am researching product information. I am looking for general information. I am searching for shipping pricing and information. I am searching for special offers and deals. I am making an online purchase. I am checking the status of an order. I am contacting Customer Care. Other If you selected "Other", please specify. Question Title * 4. Did you make a purchase today at AdriannaPapell.com? Yes If no, please explain why you did not complete a purchase today. Question Title * 5. How did you get to AdriannaPapell.com? Please select all that apply. Clicked on an online banner/ad Linked from social media Linked from a promotional email Used search engine Clicked online magazine article or blog Typed the website address directly into browser Followed recommendation(s) from friend(s) or family member(s) Other If you selected "Other", please specify. Question Title * 6. How likely are you to recommend AdriannaPapell.com to your friends and family? (Please rate on a scale of 1 to 10.) Not at all likely - 1 2 3 4 5 6 7 8 9 Extremely likely - 10 Not at all likely - 1 2 3 4 5 6 7 8 9 Extremely likely - 10 Question Title * 7. If you have any additional feedback you would like to share with us, please comment below. Done
