Adrianna Papell Customer Survey Question Title * 1. Overall, how was your online shopping experience at AdriannaPapell.com? (Please rate on a scale of 1 to 10.) Not at all satisfied - 1 2 3 4 5 6 7 8 9 Extremely satisfied - 10 Not at all satisfied - 1 2 3 4 5 6 7 8 9 Extremely satisfied - 10 Question Title * 2. Please indicate how satisfied you were with the following parts of your shopping experience. (Please rate on a scale of 1 to 10.) Not at all satisfied - 1 2 3 4 5 6 7 8 9 Extremely satisfied - 10 Speed of the site Speed of the site Not at all satisfied - 1 Speed of the site 2 Speed of the site 3 Speed of the site 4 Speed of the site 5 Speed of the site 6 Speed of the site 7 Speed of the site 8 Speed of the site 9 Speed of the site Extremely satisfied - 10 Availability of Products Availability of Products Not at all satisfied - 1 Availability of Products 2 Availability of Products 3 Availability of Products 4 Availability of Products 5 Availability of Products 6 Availability of Products 7 Availability of Products 8 Availability of Products 9 Availability of Products Extremely satisfied - 10 Price Price Not at all satisfied - 1 Price 2 Price 3 Price 4 Price 5 Price 6 Price 7 Price 8 Price 9 Price Extremely satisfied - 10 Navigation / Layout Navigation / Layout Not at all satisfied - 1 Navigation / Layout 2 Navigation / Layout 3 Navigation / Layout 4 Navigation / Layout 5 Navigation / Layout 6 Navigation / Layout 7 Navigation / Layout 8 Navigation / Layout 9 Navigation / Layout Extremely satisfied - 10 Ease of completing your purchase; Ease of checking out Ease of completing your purchase; Ease of checking out Not at all satisfied - 1 Ease of completing your purchase; Ease of checking out 2 Ease of completing your purchase; Ease of checking out 3 Ease of completing your purchase; Ease of checking out 4 Ease of completing your purchase; Ease of checking out 5 Ease of completing your purchase; Ease of checking out 6 Ease of completing your purchase; Ease of checking out 7 Ease of completing your purchase; Ease of checking out 8 Ease of completing your purchase; Ease of checking out 9 Ease of completing your purchase; Ease of checking out Extremely satisfied - 10 Variety of shipping options & speeds Variety of shipping options & speeds Not at all satisfied - 1 Variety of shipping options & speeds 2 Variety of shipping options & speeds 3 Variety of shipping options & speeds 4 Variety of shipping options & speeds 5 Variety of shipping options & speeds 6 Variety of shipping options & speeds 7 Variety of shipping options & speeds 8 Variety of shipping options & speeds 9 Variety of shipping options & speeds Extremely satisfied - 10 Question Title * 3. What is your main reason for visiting AdriannaPapell.com today? Please select one option from the list below. I am researching product information. I am looking for general information. I am checking the status of an order. I am just browsing. I am reviewing the return policy. I am making an online purchase. I am contacting Customer Care. I am searching for shipping pricing and information. I am searching for special offers and deals. I am searching for a specific product or brand. Other If you selected "Other", please specify. Question Title * 4. Did you make a purchase today at AdriannaPapell.com? Yes If no, please explain why you did not complete a purchase today. Question Title * 5. How did you get to AdriannaPapell.com? Please select all that apply. Typed the website address directly into browser Clicked on an online banner/ad Linked from social media Followed recommendation(s) from friend(s) or family member(s) Clicked online magazine article or blog Used search engine Linked from a promotional email Other If you selected "Other", please specify. Question Title * 6. How likely are you to recommend AdriannaPapell.com to your friends and family? (Please rate on a scale of 1 to 10.) Not at all likely - 1 2 3 4 5 6 7 8 9 Extremely likely - 10 Not at all likely - 1 2 3 4 5 6 7 8 9 Extremely likely - 10 Question Title * 7. If you have any additional feedback you would like to share with us, please comment below. Done
