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3. Technician Name (if known)

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4. How do you work with us?

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5. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

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6. Overall, how satisfied or dissatisfied are you with our company?

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7. Which of the following words would you use to describe our services? Select all that apply.

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8. How well did our technician do at meeting your scheduling needs?

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9. How would you rate the quality of the service?

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10. How would you rate our technician's attitude, preparedness, and professionalism?

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11. How responsive have we been to your questions or concerns about our services?

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12. How long have you been a customer of our company?

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13. How likely are you to purchase any of our services again?

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14. Do you have any other comments, questions, or concerns?

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15. How can we contact you?

T