Welcome to ATAF Tax Administration System Questionnaire

Dear Respondent,

The African Tax Administration Forum (ATAF) and African Development Bank (AfDB) are conducting an Africa-wide research project on the: “Implementation of Effective ICT Tax Systems in Africa”. We invite you to participate by sharing your observations, opinions, and experience of ICT systems in Africa’s Tax Administrations by completing this questionnaire. We need your perspectives on the status quo and challenges our Tax Administrations face in attaining ICT excellence on and would particularly value your insights on :  ICT governance, ICT infrastructure, ICT cost, ICT stakeholder management, ICT change management, ICT sustainability and ICT Business Process Management. 

At the end of this project, the findings will inform the development of an African Tax Administration ICT Handbook and Checklist to guide tax agencies in the ICT transformation journey. The information collected in this questionnaire is strictly for that purpose only. 

The ATAF Secretariat would like to reassure you that the information you provide will remain confidential and anonymous and will not be shared or used outside of its intended purpose as a key part of the ICT Project.  Data from this research will be stored securely and reported only in an aggregated manner. No one, other than the team involved in this project, will know your answers to this questionnaire. Furthermore, should ATAF wish to attribute any specific findings to your responses, we shall first seek your consent before doing so. 

If you agree to participate in this research project, please answer the questions on the questionnaire as thoroughly as you can.

For any questions about this research project, please contact Dr Nara Monkam at nmonkam@ataftax.org copying Michael Masiya at mmasiya@ataftax.org and cnakayiwa@ataftax.org. 

ATAF thanks you for your assistance in this important endeavor. 

Dr. Nara Monkam
Director Research, ATAF
14% of survey complete.