How did we go?

Thank you for taking the time to take the survey. Your feedback is important to us.

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* 1. Please provide the email address you used to chat with us. ( We will use this information for quality assurance purposes only. )

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* 2. Do you recall the name of the agent who handled your query? ( Please write below )

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* 3. Overall, How would you rate the quality of your customer service experience?

Extremely Well

Very Well

Meets My Expectation

Not So Well

Not At All Well

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* 4. How well did the agent understand your questions and concerns?

Extremely Well

Very Well

Meets My Expectation

Not So Well

Not At All Well

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* 5. How much time did it take us to answer your questions and concerns?

Much Shorter than Expected

Shorter Than Expected

About What I Expected

Longer Than Expected

Much Longer Than Expected

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* 6. On a grading scale of 1 to 10, with 10 being the highest, how likely is it that you would recommend finder to a friend or colleague?

1

2

3

4

5

6

7

8

9

10

1

2

3

4

5

6

7

8

9

10