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How did we go?
Thank you for taking the time to take the survey. Your feedback is important to us.
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1.
Please provide the email address you used to chat with us. ( We will use this information for quality assurance purposes only. )
(Required.)
2.
Do you recall the name of the agent who handled your query? ( Please write below )
3.
Overall, How would you rate the quality of your customer service experience?
Extremely Well
Very Well
Meets My Expectation
Not So Well
Not At All Well
4.
How well did the agent understand your questions and concerns?
Extremely Well
Very Well
Meets My Expectation
Not So Well
Not At All Well
5.
How much time did it take us to answer your questions and concerns?
Much Shorter than Expected
Shorter Than Expected
About What I Expected
Longer Than Expected
Much Longer Than Expected
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6.
On a grading scale of 1 to 10, with 10 being the highest, how likely is it that you would recommend finder to a friend or colleague?
(Required.)
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10
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Current Progress,
0 of 10 answered
