Customer Satisfaction Survey Question Title * 1. Which location do you primarily use? Hastings Middleville Bellevue Nashville Caledonia Wayland Marshall Delton Interactive Teller Machine OK Question Title * 2. How likely is it that you would recommend HCB to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 3. How easy is it to interact with Highpoint Community Bank? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 4. Overall, how satisfied are you with the level of customer service you receive? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 5. How well do our products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 6. How long have you been a customer of the bank? Less than 1 year 1 - 5 years 5 - 10 years 10 or more years OK Question Title * 7. Do you have any other feedback you would like to share? OK Question Title * 8. If you would like to be entered in our quarterly prize drawing, please provide your contact information. There is no purchase necessary to participate, and your contact information will not be used for solicitation purposes. Name Email Address Phone Number OK DONE
