Legal Department – spend and resource management
1.
What geographic region are you based in?
North America
South/Central America
Europe
Africa
Asia
Australia and Oceania
Middle East
2.
Company Size (based on annual revenue, expressed in US $) :
Less than $100 Million
$100 Million to 999 Million
$1 Billion to 5 Billion
$5 Billion and over
3.
Over recent years, what steps have you taken to limit or reduce the costs of your legal department? (Please select all that apply)
Greater discipline in reducing spend with external counsel (i.e. fixed fee arrangements, detailed billing reviews, panel discounts)
Greater in-sourcing of legal work formerly done by external counsel
Delegation of legal department tasks to others in the business
Introduction of new technology to simplify / automate legal workload
Use of lower cost resources through ‘captive’ legal centers
Use of lower-cost resources through outsourced third party legal services providers
No significant steps taken
Other (please specify)
4.
To the extent you have reduced external counsel spend, which of the following approaches have you used?
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Increased involvement of the Procurement department in negotiating fee levels
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Implementation of law firm panels
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Increased transparency over resources used and related fee rates
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Subscription service
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Fixed or flat fee
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Contingent or success fee
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Task or unit-based billing
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Percentage fee
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Retrospective fee based on value (outcome)
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
Hybrid fee arrangement (i.e. some blending of approach such as lower hourly rate with success-based bonus)
Have not used
Have used, but not effective
Used selectively
Used regularly and effective
Considering use in future
5.
To the extent you have introduced new technology, please describe the nature of the technology and the role it is playing:
6.
To the extent that you have implemented low-cost, ‘captive’ centers (i.e. resources that your organization owns) or outsourced centers (i.e. where the resources are owned by a third party), please answer the following:
have not used
have used but discontinued
using now, but not entirely satisfied
using now and highly satisfied
Captive center
have not used
have used but discontinued
using now, but not entirely satisfied
using now and highly satisfied
Outsourced center
have not used
have used but discontinued
using now, but not entirely satisfied
using now and highly satisfied
7.
If using a captive or outsourced center now, please summarize the nature of the tasks being performed, locations and the approximate headcount
8.
To what extent and in what timeframe do you consider that emerging technologies such as artificial intelligence, blockchain and robotic process automation will disrupt existing cost structures and how / where legal work is performed?
in next 12 months
in next 36 months
in next 5 years
not in foreseeable future
Impact on use of outsourced centers
in next 12 months
in next 36 months
in next 5 years
not in foreseeable future
Impact on use of captive centers
in next 12 months
in next 36 months
in next 5 years
not in foreseeable future
Impact on law firms and fee structures
in next 12 months
in next 36 months
in next 5 years
not in foreseeable future
Impact on in-house resources
in next 12 months
in next 36 months
in next 5 years
not in foreseeable future
9.
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