Your opinion is important to us!

We regularly assess our operating manuals. As a user, your opinion is highly valued.
Therefore you have the possibility to evaluate the quality of our operating manuals and to tell us your opinion.

Participation in this survey conducted by Eppendorf SE (Barkhausenweg 1, 22339 Hamburg, Germany) is voluntary and allows us to regularly assess our operating manuals. Your personal data will be used, if you wish to be contacted regarding your feedback. Your personal data will be deleted after the survey has been evaluated.

You may revoke your consent at any time with effect for the future, e.g.
via email to gbid_info@eppendorf.de. Further information on the processing of your personal data and your rights as a data subject can be found at https://corporate.eppendorf.com/en/legal-notice-privacy-policy/privacy-statement/

Eppendorf SE uses the "SurveyMonkey" service of Momentive Europe UC (2nd Floor, 2 Shelbourne Buildings, Shelbourne Road, Dublin, Ireland) to conduct the survey and to analyse your personal data collected as part of the survey. Please note that Momentive Europe UC may also transfer your personal data to a country or recipient outside the European Economic Area. To the extent that such a transfer occurs and an adequate level of data protection has not been determined by the EU Commission in the recipient country, an adequate level of data protection will be ensured by using the standard contractual clauses approved by the EU Commission. Further information on the processing of your personal data by Momentive Europe UC can be found here: https://www.surveymonkey.com/mp/legal/privacy/

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* Which document do you refer to?

* found on the second page of the manual, e.g. Eppendorf Reference® 2 / 4920 900.017-01/052013

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* 1) How often do you use this manual?

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* 2) How would you rate the following..

  good average unsatisfactory don’t know
Is the manual readily understandable?
What do you think of the structure of the manual?
How easily can you find information? (using table of contents, index etc.)
How useful are the figures?

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* 3) Would you like to have:

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* 4) What form do you prefer for a manual?

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* 5) On what devices do you use manuals?

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* 6) In manuals, how useful would videos and animations be for you?

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* 7) Have you ever downloaded a manual from the Eppendorf website?

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* If yes, was it easy to find the download page for the manual?

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* Remarks and suggestions (e.g. missing or too much content as well as statements).

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* Personal data

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