We value your membership with Bridge Credit Union! To help us better serve you better; please complete the survey at your convenience. Thank you!

* 1. What loan product did we assist you with?

* 2. Your name?

* 3. Your member number (last 3 digits) optional?

* 4. What is the name of the representative that assisted you?

* 5. How did you apply for your loan?

* 6. If required, did you update your employer direct deposit information?

* 7. The application process was easy and convenient.

* 8. Bridge Credit Union's rates are competitive.

* 9. The representative genuinely listened to me.

* 10. The representative provided loan information that was accurate and easy to understand.

* 11. When calling into the Credit Union your call was handled promptly and efficiently.

* 12. The representative offered other products and/or services that would benefit me.

* 13. The representative made me feel like a "Valued Member".

* 14. The representative was professional, knowledgeable, and respectful.

* 15. The service I received exceeded my expectations.

* 16. I would recommend Bridge Credit Union to others.

* 17. You plan on using us for a loan in the future.

* 18. How many loans do you currently have with other financial institutions (not Bridge Credit Union)?

* 19. When applying for a loan what is most important to you?

* 20. Please provide us with any additional comments and/or suggestions you have on how we can better serve you.

* 21. Are there any products and/or services you would like to receive more information about? If yes, please provide what product and/or service you are interested in, and your contact information.

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