Our wills and estates team is currently at full capacity therefore this service has been temporarily suspended in agreement with your union. Due to staff retirement and a national shortage of wills and estates lawyers, we are currently at capacity for new instructions for the team. This means that have had to temporarily pause applications until Monday 4 August. We apologise for any inconvenience caused but we are professionally obliged to only take on new instructions where we know we are able to carry out these effectively and to the highest standards. We have new team members joining the department in the coming weeks, and this service will re-open from Monday 4 August.