Olds College Benefits Plan Office Experience

Thank you for letting us know about your experience. Your feedback helps us improve our services to students in delivering the health and dental plan.

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* 1. When did you visit the on campus benefit plan office?

Visited:

Date

Time

AM/PM

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* 2. What was the reason for your visit?

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* 3. How friendly was the staff at the on campus office?

Extremely friendly

Very friendly

Somewhat friendly

Slightly friendly

Not at all friendly

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* 4. How helpful was the staff person you worked with?

Extremely helpful

Very helpful

Moderately helpful

Slightly helpful

Not at all helpful

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* 5. How clear was the information presented at the office?

Extremely clear

Very clear

Moderately clear

Slightly clear

Not at all clear

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* 6. Overall, how do you feel about the service you received?

Extremely satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Extremely dissatisfied

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* 7. Do you have any other feedback about your experience?

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* 8. Would you like a follow up contact regarding your experience?

Yes