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River Restaurant @ The Lowry Hotel Survey
1.
How would you rate the service?
Poor
1 star
Not good
2 stars
Average
3 stars
Good
4 stars
Exceptional
5 stars
2.
How would you rate the ambience?
Poor
1 star
Not good
2 stars
Average
3 stars
Good
4 stars
Exceptional
5 stars
3.
How would you rate the menu choice?
Poor
1 star
Not good
2 stars
Average
3 stars
Good
4 stars
Exceptional
5 stars
4.
How would you rate the food?
Poor
1 star
Not good
2 stars
Average
3 stars
Good
4 stars
Exceptional
5 stars
5.
What day of the week did you use your voucher?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
6.
Did you use your voucher for
Dinner
Bar
7.
What total value voucher(s) did you use to pay?
£25
£50
£75
£100
£125
£150
£175
£200
8.
If you spent more than the value of the voucher(s), how much did you spend on top?
£1-10
£11-20
£21-30
£31-40
£41-50
£51-60
£61-70
£71-80
£81-90
£91-100
£101-110
£111-120
£121-130
£131-140
£141-150
£151-160
£161-170
£171-180
£181-190
£191-200
£200+
9.
If you left a tip for your server, did you calculate the amount based on:
The total value of the bill
The value of the bill after the vouchers had been deducted
I did not leave a tip
10.
If you left a tip, how much tip did you leave?
5%
10%
15%
20%
More than 20% (please specify)
11.
If you did not leave a tip, why did you decide not to?
Unhappy with food
Unhappy with service
Unhappy with overall experience
Don't usually tip
Other (please specify)
12.
How many people was your reservation for?
1
2
3
4
5
6
7
8
9
10
More than 10 (please specify)
13.
Have you returned to River Restaurant @ The Lowry Hotel without a gift voucher?
Yes
No
14.
Would you return to River Restaurant @ The Lowry Hotel without a gift voucher?
Nope. No. Nope. (Have I made myself clear?)
Yes
It's in my top 5
15.
Have you returned to Confidentials to purchase more vouchers for River Restaurant @ The Lowry Hotel since your initial visit?
Yes
No
16.
When did you purchase your voucher?
On the same day as your visit
1-3 days prior to your visit
4-7 days prior to your visit
More than 1 week before your visit
17.
If you have any more comments about River Restaurant @ The Lowry Hotel, please use this box:
*
18.
Fill in your contact details
(Required.)
Name
*
Address
Address 2
City/Town
Post Code
*
Email Address
*
Mobile Number
*
