South Coast Business Employee Skills Survey

This survey is being conducted on behalf of Santa Barbara City College’s Career Skills Institute. (website) Please take a few minutes to answer the 10 questions below in order to help this program better serve businesses and their employees in Santa Barbara county.

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* 1. What “soft” skills do you feel your employees most need?

Verbal Communication

Written Communication

Critical Thinking

Self Motivated

Customer Service

Sales

Marketing

Teamwork

Other (please specify)

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* 2. What technical or software skills do your employees need?

Microsoft Office

Cybersecurity Awareness

Operating System Knowledge (Mac, Windows, etc.)

Digital Media Handling Skills (File Organization, Document Management, etc.)

Internet Research Skills

Google Apps

Social Media Skills

Other (please specify)

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* 3. In your opinion, in what future trends or technologies should employers plan to train their employees?

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* 4. Do you have internal employee development programs to address these gaps?

Yes

Please provide additional comments about your answer.

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* 5. In your opinion, what is the biggest obstacle for providing employee development training?

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* 6. On a scale of 1 to 10, how appropriate are the skill development programs offered at the Santa Barbara City College - Career Skills Institute to your employee training needs? (View Catalog)

	Not Applicable									Very Applicable
Applicable to Employee Needs	Applicable to Employee Needs Not Applicable	Applicable to Employee Needs	Applicable to Employee Needs	Applicable to Employee Needs	Applicable to Employee Needs	Applicable to Employee Needs	Applicable to Employee Needs	Applicable to Employee Needs	Applicable to Employee Needs	Applicable to Employee Needs Very Applicable

Please Explain

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* 7. What do you feel are other areas not addressed in the CSI course offerings?

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* 8. Have your employees ever participated in SBCC’s Career Skills Institute skill training programs?

Yes

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* 9. If so, what was your assessment of the value of the training?

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* 10. In your opinion, what would be the preferred class time length of a skill training course?

8-16hrs

16-24hrs

24-hrs+

Other (please specify)

Thank you for taking the time to help improve the service that the SBCC Career Skills Institute provides to Santa Barbara County businesses. Please click this link for a free copy of our course catalog and information booklet.

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