Refund claim formPlease note if your train was delayed but you still travelled you are not eligible for a refund, however you may be entitled to compensation. Click here to find out how to claim. Question Title * 1. Firstly, which of the following refund reasons applies to you? Did travel part of the way but abandoned because the train was going to arrive too late Did you decide not to travel due to issues with Hitachi trains on LNER and GWR (applicable 8th to 16th May only) Did travel part of the way but abandoned because the train was cancelled Didn’t travel at all because train was late Didn’t travel at all because train was cancelled Next
