Customer Satisfaction Survey Question Title * 1. Overall, how satisfied or dissatisfied are you with your experiencce at Workforce Solutions of Central Texas? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 2. How well do our services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 3. Which of the following words would you use to describe our services? Select all that apply. Reliable Helpful Useful Transparent Thorough Unworkable Confusing Ineffective Poor quality Unreliable Other (please specify) OK Question Title * 4. How would you rate the quality of your customer service experience? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 5. How responsive have we been to your questions or concerns about our services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 6. How long have you been a customer of Workforce Solutions of Central Texas? This is my first visit Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a visit yet OK Question Title * 7. How likely are you to use our services again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely OK Question Title * 8. How likely is it that you would recommend Workforce Solutions of Central Texas to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 9. Do you have any other concerns, questions, or thoughts on how we can improve? OK DONE
