Exit this Survey GLOBE Community Support Team Survey The GLOBE Community Support Team would like your feedback so we can continue to improve our ability to respond to your questions and concerns. Please take a few minutes to check the most appropriate answer to the survey questions below. We appreciate your time! Question Title * 1. How did you contact the GLOBE Community Support Team? By telephone By e-mail Question Title * 2. Which of the following best describes your reason for contacting the GLOBE Community Support Team? I needed help with: logging in navigating the GLOBE website data entry GLOBE visualization GLOBE training GLOBE workshops Other (please specify) Question Title * 3. How long did you have to wait before you received a response from the GLOBE Community Support Team? Extremely long Very long Moderately long Slightly long Not at all long Question Title * 4. If your question was not resolved immediately, did you receive a follow-up e-mail or call? Yes No Question Title * 5. Did the GLOBE Community Support Team have sufficient knowledge to answer your question? Yes No If you responded "no," please explain Question Title * 6. How clear was the information the GLOBE Community Support Team gave you? Extremely clear Very clear Moderately clear Slightly clear Not at all clear Question Title * 7. Was your experience with the GLOBE Community Support Team better than you expected it to be, worse than you expected it to be, or about what you expected it to be? Much better Somewhat better Slightly better About what was expected Slightly worse Somewhat worse Much worse Question Title * 8. Was your question resolved in a satisfactory manner? Yes No If not, please explain Question Title * 9. Please provide us with any additional comments on your experience with the GLOBE Community Support Team. Submit response >>