Thank you for telling us about your Automated Customer Service experience with DOR

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* 1. Did you visit our website prior to calling the Department of Revenue?

Yes

No

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* 2. What was the reason you called the DOR?

Account Inquiry such as Bill or Refund

General Tax Inquiry

Other (please specify)

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* 3. Was this your first call regarding this issue?

Yes

No

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* 4. Did our customer service representative understand your issue?

Yes

No

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* 5. Was our customer service representative able to resolve your issue?

Yes

No

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* 6. Overall satisfaction with our customer service?

Very satisfied

Satisfied

Dissatisfied

Very Dissatisfied