Changing the Global Conversation on Human Performance Survey

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* 1. In what country is your organization located? (If your organization is multi-national, please choose a country for which you will be answering the questions. If desired/appropriate, you may take the Survey again while answering for a different country of operation.)

	Country
Please indicate the country of operation for which you are answering the Survey questions	Please indicate the country of operation for which you are answering the Survey questions Country menu

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* 2. What is your current position/function within your organization? (please check all that apply)

Human Performance Manager/Coordinator

Safety Professional

Performance Improvement / Quality Specialist

Six Sigma / Lean Professional

Senior Leader (Director or above)

Mid-Level Manager

Front Line Supervisor

Champion / Performance Improvement Team Member

Other (please specify)

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* 3. What is your industry/sector?

Accounting/Finance

Aerospace/Defense

Construction

Consulting

Education/Training

Engineering/Architect/Design

Government

Information Technology

Insurance

Law Enforcement

Manufacturing/Production

Medical/Healthcare

Petro-Chemical

Pharmaceutical / Bio-Tech

Retail

Transportation

Utilities/Energy- Non-nuclear

Utilities/Energy- Nuclear

Other (please specify)

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* 4. How would you rate the level of interest/engagement in human error reduction / human performance improvement for each of the following within your organization?

	Closed-Minded / Defensive	Content with Status Quo	Open to New Ideas	Seeking New Ideas	Actively Engaged / Committed
Senior Leadership	Senior Leadership Closed-Minded / Defensive	Senior Leadership Content with Status Quo	Senior Leadership Open to New Ideas	Senior Leadership Seeking New Ideas	Senior Leadership Actively Engaged / Committed
Mid-level Management	Mid-level Management Closed-Minded / Defensive	Mid-level Management Content with Status Quo	Mid-level Management Open to New Ideas	Mid-level Management Seeking New Ideas	Mid-level Management Actively Engaged / Committed
Front Line Supervision	Front Line Supervision Closed-Minded / Defensive	Front Line Supervision Content with Status Quo	Front Line Supervision Open to New Ideas	Front Line Supervision Seeking New Ideas	Front Line Supervision Actively Engaged / Committed
Front Line Workers	Front Line Workers Closed-Minded / Defensive	Front Line Workers Content with Status Quo	Front Line Workers Open to New Ideas	Front Line Workers Seeking New Ideas	Front Line Workers Actively Engaged / Committed

Additional Comments

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* 5. Please rate each of the following organizational issues relative to its current level of challenge to improving human performance and/or reducing human error within your organization

	Extremely Challenging	Significant Challenge	Moderate Challenge	Minimal Challenge	Not a Challenge
Level of Management support	Level of Management support Extremely Challenging	Level of Management support Significant Challenge	Level of Management support Moderate Challenge	Level of Management support Minimal Challenge	Level of Management support Not a Challenge
Management role modeling of desired behaviors	Management role modeling of desired behaviors Extremely Challenging	Management role modeling of desired behaviors Significant Challenge	Management role modeling of desired behaviors Moderate Challenge	Management role modeling of desired behaviors Minimal Challenge	Management role modeling of desired behaviors Not a Challenge
Vertical alignment of Management message	Vertical alignment of Management message Extremely Challenging	Vertical alignment of Management message Significant Challenge	Vertical alignment of Management message Moderate Challenge	Vertical alignment of Management message Minimal Challenge	Vertical alignment of Management message Not a Challenge
Management attitude toward workers	Management attitude toward workers Extremely Challenging	Management attitude toward workers Significant Challenge	Management attitude toward workers Moderate Challenge	Management attitude toward workers Minimal Challenge	Management attitude toward workers Not a Challenge
Worker attitude toward Management	Worker attitude toward Management Extremely Challenging	Worker attitude toward Management Significant Challenge	Worker attitude toward Management Moderate Challenge	Worker attitude toward Management Minimal Challenge	Worker attitude toward Management Not a Challenge

Other Challenges / Comments

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* 6. Please rate each of the following cultural issues relative to its current level of challenge to improving human performance and/or reducing human error within your organization

	Extremely Challenging	Significant Challenge	Moderate Challenge	Minimal Challenge	Not a Challenge
Getting worker attention	Getting worker attention Extremely Challenging	Getting worker attention Significant Challenge	Getting worker attention Moderate Challenge	Getting worker attention Minimal Challenge	Getting worker attention Not a Challenge
Infuencing behaviors	Infuencing behaviors Extremely Challenging	Infuencing behaviors Significant Challenge	Infuencing behaviors Moderate Challenge	Infuencing behaviors Minimal Challenge	Infuencing behaviors Not a Challenge
Workers "following the rules"	Workers "following the rules" Extremely Challenging	Workers "following the rules" Significant Challenge	Workers "following the rules" Moderate Challenge	Workers "following the rules" Minimal Challenge	Workers "following the rules" Not a Challenge
Workers identifying and fixing problems	Workers identifying and fixing problems Extremely Challenging	Workers identifying and fixing problems Significant Challenge	Workers identifying and fixing problems Moderate Challenge	Workers identifying and fixing problems Minimal Challenge	Workers identifying and fixing problems Not a Challenge
Vertical communication within the organization	Vertical communication within the organization Extremely Challenging	Vertical communication within the organization Significant Challenge	Vertical communication within the organization Moderate Challenge	Vertical communication within the organization Minimal Challenge	Vertical communication within the organization Not a Challenge
Hortizontal (cross-department) communication	Hortizontal (cross-department) communication Extremely Challenging	Hortizontal (cross-department) communication Significant Challenge	Hortizontal (cross-department) communication Moderate Challenge	Hortizontal (cross-department) communication Minimal Challenge	Hortizontal (cross-department) communication Not a Challenge
"Analoculitis" (lots of analysis- little action)	"Analoculitis" (lots of analysis- little action) Extremely Challenging	"Analoculitis" (lots of analysis- little action) Significant Challenge	"Analoculitis" (lots of analysis- little action) Moderate Challenge	"Analoculitis" (lots of analysis- little action) Minimal Challenge	"Analoculitis" (lots of analysis- little action) Not a Challenge
Follow-through on initiatives	Follow-through on initiatives Extremely Challenging	Follow-through on initiatives Significant Challenge	Follow-through on initiatives Moderate Challenge	Follow-through on initiatives Minimal Challenge	Follow-through on initiatives Not a Challenge
Resistance to change	Resistance to change Extremely Challenging	Resistance to change Significant Challenge	Resistance to change Moderate Challenge	Resistance to change Minimal Challenge	Resistance to change Not a Challenge
Lack of trust	Lack of trust Extremely Challenging	Lack of trust Significant Challenge	Lack of trust Moderate Challenge	Lack of trust Minimal Challenge	Lack of trust Not a Challenge
Lack of accountability	Lack of accountability Extremely Challenging	Lack of accountability Significant Challenge	Lack of accountability Moderate Challenge	Lack of accountability Minimal Challenge	Lack of accountability Not a Challenge
Too many "top priorities"	Too many "top priorities" Extremely Challenging	Too many "top priorities" Significant Challenge	Too many "top priorities" Moderate Challenge	Too many "top priorities" Minimal Challenge	Too many "top priorities" Not a Challenge
Relying upon database(s) to "fix" people	Relying upon database(s) to "fix" people Extremely Challenging	Relying upon database(s) to "fix" people Significant Challenge	Relying upon database(s) to "fix" people Moderate Challenge	Relying upon database(s) to "fix" people Minimal Challenge	Relying upon database(s) to "fix" people Not a Challenge

Other (please specify)

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* 7. If you had to pick one of the following as your greatest current challenge to human performance improvement, which one would it be?

Getting workers to "do the right thing"

Alignment within the organization

Getting management support

Achieving culture change/sustainability

Other (please specify)

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* 1. In what country is your organization located? (If your organization is multi-national, please choose a country for which you will be answering the questions. If desired/appropriate, you may take the Survey again while answering for a different country of operation.)

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* 2. What is your current position/function within your organization? (please check all that apply)

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* 3. What is your industry/sector?

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* 4. How would you rate the level of interest/engagement in human error reduction / human performance improvement for each of the following within your organization?

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* 5. Please rate each of the following organizational issues relative to its current level of challenge to improving human performance and/or reducing human error within your organization

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* 6. Please rate each of the following cultural issues relative to its current level of challenge to improving human performance and/or reducing human error within your organization

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* 7. If you had to pick one of the following as your greatest current challenge to human performance improvement, which one would it be?

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* 8. Any additional insights you would like to share?