Houston Permitting Center (HPC) Survey

The Houston Permitting Center is committed to excellence in customer service. Please take a few minutes to complete the following survey concerning your most recent visit to the Houston Permitting Center ("HPC").

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* 1. What time did you arrive at the Houston Permitting Center (HPC)?

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* 2. Did you find a parking space available on the Houston Permitting Center lot?

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* 3. How would you rate the ticket kiosk's ease of use?

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* 4. Based on your kiosk selection, did the kiosk direct you to the correct floor?

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* 5. How would you rate the ticket scanner's (automated check-in) ease of use?

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* 6. Did you find the staff at the Houston Permitting Center (HPC) courteous and helpful?

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* 7. How would you rate the process once you reached the payment window (cashier)?

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* 8. What change or changes would most improve our service?

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* 9. Do you have any comments regarding your most recent visit to the HPC?

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* 10. Please leave your contact information if you would like to be contacted:

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