Sunday 27 April 2014 /9:30 - 11:30

Welcome! Please complete the following survey.

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1. Please rate your overall satisfaction with this session.

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2. After attending this session, please rate your ability to: Describe the elements of a plan to manage serious clinical events in your organization.

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3. After attending this session, please rate your ability to: Provide an immediate response to crisis events when they happen.

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4. After attending this session, please rate your ability to: Describe how to use learning from crisis events for healing and improvement.

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5. Please rate Frank Federico, RPh on content knowledge during this session.

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6. Please rate Frank Federico, RPh on teaching effectiveness during this session.

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7. Please rate Professor Mike Richmond on content knowledge during this session.

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8. Please rate Professor Mike Richmond on teaching effectiveness during this session.

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9. Please rate whether the subject matter was presented objectively and with fair balance/non-commercialism.

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