Germain Toyota Body Shop Survey 1. Question Title Question Title * 1. Please rate us in the following areas: Excellent Very Good Good Fair Poor Not Acceptable Promptness and courtesy of greeting Promptness and courtesy of greeting Excellent Promptness and courtesy of greeting Very Good Promptness and courtesy of greeting Good Promptness and courtesy of greeting Fair Promptness and courtesy of greeting Poor Promptness and courtesy of greeting Not Acceptable Explanation and discussion of estimate Explanation and discussion of estimate Excellent Explanation and discussion of estimate Very Good Explanation and discussion of estimate Good Explanation and discussion of estimate Fair Explanation and discussion of estimate Poor Explanation and discussion of estimate Not Acceptable Kindness and respect Kindness and respect Excellent Kindness and respect Very Good Kindness and respect Good Kindness and respect Fair Kindness and respect Poor Kindness and respect Not Acceptable Update relating to vehicle status Update relating to vehicle status Excellent Update relating to vehicle status Very Good Update relating to vehicle status Good Update relating to vehicle status Fair Update relating to vehicle status Poor Update relating to vehicle status Not Acceptable Overall satisfaction of vehicle repair Overall satisfaction of vehicle repair Excellent Overall satisfaction of vehicle repair Very Good Overall satisfaction of vehicle repair Good Overall satisfaction of vehicle repair Fair Overall satisfaction of vehicle repair Poor Overall satisfaction of vehicle repair Not Acceptable Question Title * 2. Were you notified when your vehicle was ready? Yes No Question Title * 3. Was your vehicle ready when promised? Yes No Question Title * 4. Is there anything else you would like to share about your experience with the Germain Toyota Body Shop? Question Title * 5. Would you return to the Germain Toyota Body Shop? Yes No Question Title * 6. Would you recommend the Germain Toyota Body Shop? Yes No Question Title * 7. Date of visit: Question Title * 8. Estimator's name: Question Title * 9. Please provide the following optional information. We may contact you for further discussion.Thank you. Name: Email Address: Phone Number: Done