2015 Student Aid SA Volunteer Experience Survey

Volunteer Experience Survey

Thank you for volunteering with Student Aid San Antonio! In order for us to improve services and communication to volunteers, we would like some feedback. The following Volunteer Experience Survey is a way for you to be honest about your experience and for us to improve for next year. It is completely anonymous. Thank you for your feedback!

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* 1. Are you male or female?

Male

Female

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* 2. Please indicate your age?

17 or youger

18-20

21-29

30-39

40-59

60 or older

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* 3. What is your race and/or ethnicity? (Mark all that apply)

American Indian/ Alaska Native

Asian American/ Pacific Islander

Black/ African American/ African

Hispanic/ Latino

White/ Caucasian

Multiracial

Other (please specify)

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* 4. What is the zip code you reside in?

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* 5. How did you learn about volunteering for Student Aid San Antonio?

Chamber Board meeting

Company adopted a location to provide volunteers

Newspaper

Television

SA2020 Website

Social Media (Facebook/Twitter)

Elected Officials office

Other (please specify)

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* 6. What location did you volunteer at?

Cafe College

UTSA

KIPP U-Prep

Firstmark Credit Union (Gold Canyon)

Lee High School

McCollum High School

Southwest High School

Brandeis High School

Judson High School

Roosevelt High School

Holmes High School

Jefferson High School

Memorial High School

MacArthur High School

Alamo Heights High School

St. Phillip's College

San Antonio College

Palo Alto College

Northeast Lakeview College

Northwest Vista College

Somerset High School

Sam Houston High School

Firstmark Credit Union (SW Military)

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* 7. Since some volunteers will be volunteering over multiple dates, please select the most recent date you volunteered for.

January 24

February 7

February 21

March 7

April 11

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* 8. What type of organization were you representing at Student Aid Saturdays?

Represening myself as an individual

Corporation/Private Business

College and/or University

State or Federal Agency

High School

Civic Organization

Elected Official

Other (please specify)

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* 9. If you attended the training class at Cafecollege, please rate how effective the training was to prepare you for volunteering.

Not Applicable

4 - Very helpful

3 - Somewhat helpful

2 - A little helpful

1 - Not helpful

For a rating of 1, please list items that should be added to training.

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* 10. If you reviewed the on-line training, please rate how effective the training was to prepare you for volunteering.

Not Applicable

4 - Very helpful

3 - Somewhat helpful

2 - A little helpful

1 - Not helpful

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* 11. What was your volunteer role?

Greeter

Financial Aid Form Aid

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* 12. Please rate how effective communication was regarding location, time and other logistic details prior to volunteering?

4 - Very effective

3 - Somewhat effective

2 - A little effective

1 - Not effective

For a rating of non-effective, please list ways to improve

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* 13. Please rate the level of organization at the location you volunteered at on a scale from 1 - 5, with 1=disorganized, and 5 being highly organized.

1 Very Disorganized

5 Highly Organized

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* 14. Please rate the number of volunteers at your location.

Just enough volunteers.

Too many volunteers.

Too few volunteers.

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* 15. Would you be willing to volunteer for another Student Aid San Antonio?

Yes

Maybe

If yes or maybe, please provide your email

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* 1. Are you male or female?

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* 2. Please indicate your age?

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* 3. What is your race and/or ethnicity? (Mark all that apply)

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* 4. What is the zip code you reside in?

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* 5. How did you learn about volunteering for Student Aid San Antonio?

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* 6. What location did you volunteer at?

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* 7. Since some volunteers will be volunteering over multiple dates, please select the most recent date you volunteered for.

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* 8. What type of organization were you representing at Student Aid Saturdays?

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* 9. If you attended the training class at Cafecollege, please rate how effective the training was to prepare you for volunteering.

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* 10. If you reviewed the on-line training, please rate how effective the training was to prepare you for volunteering.

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* 11. What was your volunteer role?

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* 12. Please rate how effective communication was regarding location, time and other logistic details prior to volunteering?

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* 13. Please rate the level of organization at the location you volunteered at on a scale from 1 - 5, with 1=disorganized, and 5 being highly organized.

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* 14. Please rate the number of volunteers at your location.

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* 15. Would you be willing to volunteer for another Student Aid San Antonio?

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* 16. Please provide any additional feedback so that we can improve the volunteer experience.