Ohio National Guard Customer Feedback Form Purpose: The Ohio National Guard executes federal, state, and community missions as our primary model for doing business. In an effort to improve the service we provide, we would like your feedback on how well we performed our mission to support you. We strive to deliver our best performance every time; and we value your honest feedback to help make us even better. Question Title * 1. Part 1: Administrative Information Name: Company: Email Address: Phone Number: Question Title * 2. What Ohio National Guard unit(s) supported this event? Question Title * 3. Who was your primary contact with the Ohio National Guard? Part II: Event Information Question Title * 4. What event did the Ohio National Guard support? Question Title * 5. What type of support did you receive? Community Organization EMA Compact Exercise/Training Event Mobilization Support State Active Duty (SAD) Other (please specify) Question Title * 6. How did you make first contact with the Ohio National Guard? Internet Phone Referral Through EMA (Emergency Management Agency) Written Request Other (please specify) Question Title * 7. Communication with the Ohio National Guard was easy, and there were no communication failures. Stongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 8. The Ohio National Guard responded quickly to my request. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 9. The support I received met my expectations. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 10. Ohio National Guard personnel were professional and courteous at all times. Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 11. I would recommend the Ohio National Guard to other agencies / organizations Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 12. I am satisfied with the support I received from the Ohio National Guard Strongly Agree Agree Neutral Disagree Strongly Disagree Question Title * 13. Would you recommend any changes to the way the Ohio National Guard Supported your agency / organization? Yes No Comments Question Title * 14. Has your agency / organization used or worked with the Ohio National Guard previously? Yes No If yes, for what purpose? Question Title * 15. Please provide any additional comments to help the Ohio National Guard to support future missions. Done